Terms of service

OVERVIEW

Welcome to TROPICAL. The terms “we”, “us”, and “our” refer to TROPICAL. TROPICAL operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). TROPICAL is powered by Shopify, which enables us to provide these Services.

The following Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using our Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information such as your email address, billing details, payment information, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately display and describe our products and services. However, actual product colors, packaging, and appearance may vary depending on your device settings and display.

All product descriptions, pricing, and availability are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product or limit quantities available to any customer, region, or jurisdiction.

TROPICAL wellness products are intended to support a healthy lifestyle and daily wellness routine. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Always consult with your physician or healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase products from TROPICAL. We reserve the right to accept or decline any order at our discretion.

Your order is considered accepted only after payment has been successfully processed and you receive an order confirmation from TROPICAL.

Please review your order carefully before completing your purchase. Once an order has been processed, we may not be able to accommodate changes or cancellations.

If we need to modify or cancel your order, we will attempt to notify you using the contact information provided during checkout.

Purchases are subject to our Refund Policy and are intended for personal use only, not for resale or commercial distribution.

SECTION 4 – PRICES AND BILLING

Prices, promotions, and discounts may change at any time without prior notice.

The price charged will be the price displayed at the time your order is placed. Prices may not include applicable taxes, shipping fees, customs duties, or import charges unless otherwise stated.

You agree to provide accurate and complete billing, shipping, and payment information for all purchases made through our store. You are responsible for updating your account details as needed to ensure successful processing of your orders.

SECTION 5 – SHIPPING AND DELIVERY

TROPICAL is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or events outside of our control.

All delivery dates provided are estimates only and are not guaranteed. Once your order has been transferred to the shipping carrier, the risk of loss and ownership of the products passes to you.

Please ensure that your shipping address is accurate before completing your purchase. TROPICAL is not responsible for lost packages due to incorrect shipping information provided by the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to our brand name, logos, product names, designs, text, graphics, images, videos, audio, website design, and other materials, is owned by TROPICAL, its affiliates, licensors, or content providers and is protected by applicable intellectual property laws.

These Terms permit you to use our Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any content from our Services without our prior written permission.

TROPICAL’s names, logos, product names, designs, and slogans are trademarks of TROPICAL or its licensors. Shopify’s trademarks remain the property of Shopify and its respective owners.

SECTION 7 – OPTIONAL TOOLS

Our Services may provide access to third-party tools or services that we do not monitor, control, or manage.

You acknowledge and agree that these tools are provided “as is” and “as available” without any warranties, representations, or conditions of any kind.

Your use of any third-party tools is entirely at your own risk and discretion. You should review and understand the terms provided by the applicable third-party service provider before using their services.

We may also introduce new features, tools, or services in the future, which will also be considered part of the Services and subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to websites, applications, or content operated by third parties. These third-party resources are provided for your convenience only.

TROPICAL does not guarantee, approve, or assume responsibility for any third-party websites, products, services, or content.

If you choose to access any third-party websites, you do so at your own risk. We recommend reviewing their terms, policies, and practices before engaging in any transaction.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

TROPICAL is powered by Shopify, which enables us to provide our online store and Services.

However, all purchases and transactions made through our store are conducted directly between you and TROPICAL. Shopify is not responsible for any products, orders, transactions, disputes, damages, or losses that may arise from your purchases from TROPICAL.

By using our Services, you agree to release Shopify and its affiliates from any claims or liabilities relating to purchases or transactions made with TROPICAL.

SECTION 10 – PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.

Because our store is hosted by Shopify, Shopify may collect and process certain information related to your access and use of our Services to help operate and improve the shopping experience.

By using our Services, you acknowledge that you have read and understood our Privacy Policy and Shopify’s applicable privacy practices.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide any ideas, suggestions, reviews, comments, or other content (“Feedback”) to TROPICAL, you grant us a worldwide, perpetual, royalty-free, transferable, and sublicensable right to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including improving and promoting our Services.

You represent and warrant that:

  • You own or have the necessary rights to provide the Feedback.
  • Your Feedback does not violate any third-party rights.
  • Your Feedback does not contain unlawful, harmful, abusive, or misleading content.

We are under no obligation to maintain Feedback in confidence, provide compensation for Feedback, or respond to any Feedback submitted.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or other information.

TROPICAL reserves the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You agree to use our Services only for lawful purposes.

You may not use our Services:

  • For any unlawful or fraudulent activity.
  • To violate any applicable laws or regulations.
  • To infringe upon our intellectual property rights or the rights of others.
  • To distribute harmful software, viruses, or malicious code.
  • To collect personal information from other users without authorization.
  • To send spam, misleading messages, or unauthorized promotional materials.
  • To interfere with the security, operation, or functionality of our Services.

We reserve the right to suspend or terminate access to our Services if we believe you have violated these Terms.

SECTION 14 – TERMINATION

We may suspend, restrict, or terminate your access to our Services at any time, without prior notice, if you violate these Terms of Service or engage in conduct that may harm TROPICAL, its customers, or its Services.

Any obligations or responsibilities that arose before termination will remain in effect after termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Our Services and all products offered by TROPICAL are provided on an “as is” and “as available” basis.

We do not guarantee that our Services will always be uninterrupted, secure, or free from errors.

To the fullest extent permitted by law, TROPICAL disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

The information provided on our website is for general informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare professional before making decisions related to your health or wellness.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, TROPICAL, its owners, employees, affiliates, partners, service providers, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products.

Our total liability for any claim relating to your purchase or use of our products shall not exceed the amount paid by you for the product giving rise to the claim.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TROPICAL, Shopify, our affiliates, employees, directors, officers, agents, contractors, and service providers from any claims, damages, losses, liabilities, or expenses, including reasonable legal fees, arising from:

  • Your violation of these Terms of Service.
  • Your misuse of our Services or products.
  • Your violation of any rights of another person or entity.

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law. The unenforceable portion shall be considered severed from these Terms, and the validity and enforceability of all remaining provisions shall remain unaffected.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

The failure of TROPICAL to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted on our website, constitute the complete agreement between you and TROPICAL regarding your use of our Services and replace any previous agreements, communications, or understandings, whether written or oral.

Any ambiguities in the interpretation of these Terms of Service shall not be interpreted against the party responsible for drafting them.

SECTION 20 – ASSIGNMENT

You may not transfer, assign, or delegate your rights or obligations under these Terms of Service without our prior written consent.

TROPICAL may assign, transfer, or delegate these Terms of Service and any of our rights or obligations at any time without notice or your consent.

SECTION 21 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from or relating to these Terms of Service or your use of our Services shall be subject to the exclusive jurisdiction of the courts located in Dubai, United Arab Emirates.

SECTION 22 – HEADINGS

The headings used in these Terms of Service are included for convenience only and do not limit, modify, or otherwise affect the interpretation of any provision of these Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE

You can review the most current version of our Terms of Service at any time on this page.

TROPICAL reserves the right to update, modify, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to review this page periodically for any changes.

Your continued use of our Services after any updates or changes are posted constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

TROPICAL
Customer Support
Email: hello@tropicalpowder.com